Shopify

Consumers spent $120bn on Shopify in 2020 - double the figure for 2019 and over 40% of Amazon’s competing business. What does that tell us about competing with Amazon? Problems that were already solved? And most of all, about brands and consumers going direct?

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EcommerceBenedict Evans
Speech and publishing

Facebook has 2bn users posting 100bn times a day. SMS had 20-25bn messages a day. So is this a publisher? A platform? A telco? No. We don’t really know what we think about speech online, nor how to think about it.

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PolicyBenedict Evans
Lockdown takes ecommerce to 40%

This year’s lockdowns triggered a huge spike in online sales of every kind, but where would that stabilise? Once things started to calm down, where would the new level be set? We’re now starting to see - over 20% of US retail sales are now online and in the UK, ecommerce is now 40% of retail sales excluding groceries.

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EcommerceBenedict Evans