The end of the American internet

For its first two decades, the consumer internet was American - American companies, products, attitudes and laws set the agenda. That’s not so true anymore - there are more smartphones in China than in the USA and Western Europe combined. Software creation and company creation is diffusing, and attitudes are fragmenting.

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PolicyBenedict Evans
The ecommerce surge

Both the UK and (today) the USA have given official statistics on how ecommerce and retail have changed during lockdown. The headline numbers are pretty dramatic. The UK went from 20% ecommerce penetration to over 30% in two months, and the USA from 17% to 22%.

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App stores, trust and anti-trust

The app store model has been a central part of the smartphone revolution, bringing safe, trusted software to billions of people for the first time. Breaking it would be insane. The trouble is, it also means Apple (and Google) aren’t the pirates anymore - they’re the navy, the port and the customs house, so how do they manage that, and how soon do regulators step in?

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Regulating technology

We regulate lots of industries, from food to cars to airlines, and now we’re going to regulate tech. But what does that mean? Regulating tech won’t be any more easy or simple than any other kind of policy - policy is complicated and full of trade-offs.

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PolicyBenedict Evans
What comes after Zoom?

Zoom is the Skype of video - it turned a technology few people used much into a mass-market product. But next we’ll get the equivalents of Instagram and Snap - products that ask different questions. Zoom solved getting into a call, but why are you in the call?

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Solving online events

Events are a bundle of content, networking and meetings, and aggregate people in one place at one time. When you try to take this online, half of it breaks and most of it makes no sense bundled together. We need new tools and new ways to think about networks, not ‘virtual conferences’.

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