For its first two decades, the consumer internet was American - American companies, products, attitudes and laws set the agenda. That’s not so true anymore - there are more smartphones in China than in the USA and Western Europe combined. Software creation and company creation is diffusing, and attitudes are fragmenting.
Read MoreThe bigger Amazon gets, the more it’s worth reading the accounts. Does AWS subsidise the whole thing? Is the revenue $250bn - or $450bn? And is that ad business just a footnote, or is it bringing in more cash than AWS?
Read MoreBoth the UK and (today) the USA have given official statistics on how ecommerce and retail have changed during lockdown. The headline numbers are pretty dramatic. The UK went from 20% ecommerce penetration to over 30% in two months, and the USA from 17% to 22%.
Read MoreThe app store model has been a central part of the smartphone revolution, bringing safe, trusted software to billions of people for the first time. Breaking it would be insane. The trouble is, it also means Apple (and Google) aren’t the pirates anymore - they’re the navy, the port and the customs house, so how do they manage that, and how soon do regulators step in?
Read MoreMost of the things we worry about aren't actually competition problems, but even where they are, breakups are unlikely to be effective. The real answers are in much more detailed and micro work: in regulating the internal mechanics of these products, line by line, much as we regulate telcos or credit cards.
Read MoreWe regulate lots of industries, from food to cars to airlines, and now we’re going to regulate tech. But what does that mean? Regulating tech won’t be any more easy or simple than any other kind of policy - policy is complicated and full of trade-offs.
Read MoreZoom is the Skype of video - it turned a technology few people used much into a mass-market product. But next we’ll get the equivalents of Instagram and Snap - products that ask different questions. Zoom solved getting into a call, but why are you in the call?
Read MoreEvents are a bundle of content, networking and meetings, and aggregate people in one place at one time. When you try to take this online, half of it breaks and most of it makes no sense bundled together. We need new tools and new ways to think about networks, not ‘virtual conferences’.
Read MoreSocial apps are pop culture, trying to grab some piece of the zeitgeist, and build a product around how people feel. But so too are a lot of the new wave of productivity apps. They’re not just utilities, but theories of how we might feel about work.
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